Policy & Strategy

Quality Policy

Provide quality and value services, adjusted to the needs and expectations of members, and significant partners, generating the highest levels of satisfaction for all parties and stakeholders, through innovation and continuous improvement, as an organisation oriented towards an ethic of responsibility and duty.

Ethics Policy

• The ETHICS Policy of Morrão Association does not distinguish between professional categories or level hierarchical and must apply to all employees, aiming to establish ethical principles and conduct that must guide the practice of all association professionals with respect for the dignity of people.

• The Morrao Association respects the dignity of the human person and the promotion of social justice through the principles that guide its activity. Supports a culture of ethical behaviour and of attention to all associates and partners, this being the responsibility of all collaborators.

• Respect for human dignity involves ensuring the protection of our associates from different types of abuse and creating appropriate conditions and a safe environment. The creation of a Safe environment includes appropriate conditions on-premises.

Strategy

• Continuously improve the quality of services through the implementation of quality management;

• Improve information and communication systems;

• Promote the efficiency of human resources through training and continuous improvement;

• Invest in Information and Communication Technology;

• Create strategies for economic and financial sustainability.